FAQ – Customers
How long will shipping take?
All orders ship within 1-3 Business Days.
Estimated time of Arrival?
US 5-7 Business Days
Outside the US 8-14 Business Days
Business Days exclude Weekends and Holidays.
Please note* These are estimates and not guaranteed time frames.
Can I track my order?
Orders are only tracked when a tracking option is selected during check out.
Never received order?
Although most packages arrival during ETA, occassionally, there may be a delay outside of our control. Please allow up to 10 Business Days (US) to recieve order.
Do you offer refund?
Unfortunately, we do not offer refunds. However, we understand how frustrating it may be to not receive a purchased product.
With every purchase, a 25% off your next order is included and we will honor this should you reach out to us before you place another order for the previous item purchased.
If the order has not shipped, we may be able to correct inaccurate information. However, if an order has already been shipped, we will not be able to accommodate or refund for the incorrect information provided.
Should you need further assistance, please contact us here